C

Chris Holloway

4 years ago

My son has needed multiple operations and therefor...

My son has needed multiple operations and therefore we have visited several times during the last few years.
During the initial consultation, Dr. Walline is patient and makes sure to answer any questions as well as listen to and provide thoughtful responses to your concerns. The administration staff are very helpful with billing and other pre-operation details.
A few days before the surgery the staff and doctor(s) will call to review the procedure as well as the pre-op instructions - which is very helpful.
On surgery day, it is normal to feel a bit anxious about the upcoming procedure. Dr. Walline, the other doctors, the nursing staff, as well as the front office staff are wonderful about welcoming your and making you feel comfortable. Jacquie really goes beyond the call to ensure that everyone is taken care of during the process - even the parents.
During each of my son's recoveries the nursing staff were so caring. The Post-op instructions were reviewed and they even provided a bag of recovery supplies - which really helped with the initial days of recovery at home. After each surgery, the Dr. took the time to make a follow up call in the evening to make sure that my son was feeling well and we didn t have any concerns.
We are so happy to have found Dr. Walline and the staff of LA COMS

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