Mike ScurtoReview ofExpress Energy
I moved to a new address and Express Energy does n...
I moved to a new address and Express Energy does not provide services in the new location. I called 2 weeks before my move date to cancel service and I spoke to a gentleman with a Russian accent. He assured me services would be canceled. I called again a few days later just to confirm and once again they said everything is good and services will be turned off in my name. Well, fast forward 3 weeks later and I receive a bill for $108 for services AFTER my move out date. I am currently on hold with.a customer service rep who has told me that they show no record of me calling. I would STAY very far away from this company.
I spoke with Bianca in customer service and she said that she will call me tomorrow with a resolution. She also said there is a problem with me accessing my account online and I should try again in 1 hour with the temporary password that she gave me. So, in summary we will see if the things she has told me are true. Yah!
FYI...myexpressenergy.com is the company I am referring to. I tried removing this post since apparently there are 2 express energy firms, however, after clicking around I couldn't find an option for deleting it.

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