Jennifer Tate

Review of Paragon Sports

I bought some shoes here and very explicitly asked...

I bought some shoes here and very explicitly asked about the return policy and if they could be worn outside as a test run. I was told that was fine as long as I returned them within 30 days. Depending on the condition, I could get a refund or store credit. What wasn t said is that the refund policy is to be unworn and the store credit is only for that department.

The misleading information is bad enough, but when I spoke to the manager, I was told that I must be confused because the employee who helped me had been there for eight years and it s not possible that he said that to me. Apparently, eight years of employment means you re completely incapable of miscommunication or misrepresenting a policy for a sale.