CJ Jago

Review of Direct365

Avoid avoid

Avoid avoid

As with majority of reviews on here, if you are looking for waste collection, I wouldn t bother.

Constantly moving the terms of weight and charges means they basically are just making up reasons to charge me now.

Excess weight charges even when bin hasn t been emptied for over a week so of course it s gone over it s weight. (Which is basically so low, by daily output would have to consist of feathers to meet their limits)
What a joke
Inconsistent. Any communication is sent in a threatening manor.
Emails with subject headings such as
URGENT HEALTH AND SAFETY BREACH (no that s the weigh limit ugh again, because you haven t emptied it, I m not filling it full of sharps!)
Yet I m the one having to climb in and retrieve items (like an oven!) as they refused to replace the bin with one that locked.
I ve ended up having to bolt a chain through the lid.
(What s the betting they charge me for that)

Oh and a 90 day notice to end contract, THATS THREE MONTHS. What a joke.
How anyone can work for such an unethical company is beyond me, ripping off small business? I d rather work cleaning toilets, at least i d be doing it with integrity.