Jeremy Nork at Percy's is the go-to appliance expe...

Jeremy Nork at Percy's is the go-to appliance expert in Worcester County. Over a 6-year period he has assisted me with a complete kitchen remodel from start to finish and coordinated time sensitive deliveries. These big ticket decisions weigh on a home owner and Jeremy supports you like something akin to an appliance therapist. Jeremy has the patience of a saint and talks you through every option and feature of an appliance. His enthusiasm for your great customer experience and love for his profession is self evident. Most recently during COVID19, Jeremy helped me virtually with a washer and dryer purchase, and just this week with a dishwasher upgrade. His technical expertise on every brand is bar none and I rely on his great advice and technical expertise for weighing all the options. Another reason I am loyal to Percy's despite incentives from other companies is that when things go wrong, their outstanding customer service team, and star staff members like Kelly Rosenthal, stand behind customers firmly. They are strong and influential communicators with the brands and always have your back. The delivery team is excellent for the way they professionally navigate heavy, cumbersome appliances in and out of your home without a scratch. Be sure to tip them because these guys deserve it. As I left Percy's newly remodeled showroom last night, I looked around thinking about how I can't wait to return for my next appliance purchase and wondered when I would be giving Jeremy Nork a call again.