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Absolutely ridiculous! Me and my family drove 10 h...

Absolutely ridiculous! Me and my family drove 10 hours with a reservation for a room. We showed up at about 11:30 and are essentially turned away along with approximately 50 other guests. We were given the option of sleeping amongst other guests in the conference room on cots or we had to leave. What happened was they double booked everyone and to be quite Frank, they blamed third partys but I see it as being mostly their fault for not paying attention to the bookings coming in. I also have a grudge that they sold out the remaining reserved rooms to people earlier in the night because they may have assumed that the late showers wouldn't show at all. Anyway, we had to drive through the boonies once again 30 minutes back to the main highway and head up to airdrie to which we arrived at 2am. Thanks... Bad experience with these guys. Although, I will say, maybe this doesnt happen often, it looked like a beautiful place. Too bad though because I will not head back out there, I might not get my reserved room. Hysterical.

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