If it were possible to give negative reviews I wou...

If it were possible to give negative reviews I would.

First of all this is the least professional group of people I ve ever met. They are condescending, rude, they only respond when they get around to it, and will only take action when they are made to. Any problem that comes up is pushed off on the tenants to deal with. Our A/C went out in August and it was 2 weeks before they even responded to our messages, then they advised us to buy a window unit (strictly forbidden in our lease) and argued that 85-90 degrees was not unliveable, just uncomfortable. We had to get a lawyer and issue an official letter to get them to do anything about it. Guess how much compensation or consideration we were given for our temporary lodging due to the house, you guessed it, none.

When we first moved in we found evidence of rats in the house, we messaged them and was advised that pest control is the tenants responsibility when the law and our lease clearly state rats are the land lord s responsibility.

We were only allowed to deal with them via the tenant portal, they do not answer the phone or return phone calls unless they can get more money from you. When they are required to hire a handy man or trade professional they hire what I m assuming is their boss s nephew because they were always bottom of the barrel in terms of quality.

If you are looking for a place to rent go somewhere else. Do not whatever you do let these people manage your property, unless you re looking to lose money.