We stayed at the Davenport hotel for a couple of d...

We stayed at the Davenport hotel for a couple of days. While the hotel is lovely, I was disappointed in a couple of aspects of the service that the hotel provided.

First, we found splatters of (someone else's) blood on the side of the bathtub. Not sure what this was from, but it was clearly blood (my wife and I are both medical), and it was pretty gross. The room (double queen) was otherwise nice and spacious. Would've been great without the blood, though.

Second, I had made surprise plans (or so I thought) for a few spa treatments for my wife. Massage, facial and pedicure. I told her a couple of days in advance of the trip and she was really excited. And I was too, because it's been quite a while since she's gotten a day away from the little one to lounge in a spa. So you can imagine how profoundly disappointed both she and I were when she got down there to find that they had no record of reservations and could only accommodate one of the three things I had booked. This despite a phone call with the spa a couple of days earlier. Since it was short trip for us, there was little they could do. They knocked 50% off of the price of the massage, but when I emailed the spa manager and hotel manager, I never heard back from either. That was pretty disappointing as well.

Finally, for the Spokane market (not exactly mid-town Manhattan) I found their hotel restaurant and room service price-to-quality ratio out of whack. Way too expensive for the quality and level of service. In fact, when we were in the Palm Grill Restaurant for breakfast, there were multiple tables where folks were irritated with the restaurant service.

On the plus side, as I mentioned, the room was spacious and reasonably priced. There's not a ton to see/do around the hotel, but exploring the interesting architectural details of the hotel and the old photos was pretty entertaining for my daughter.

I can't say that we'd really stay at the Davenport again, and if we did, I certainly wouldn't use their spa or restaurants. Perhaps if they had been a little more responsive. And maybe cleaned up the blood.