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Steve Koch

4 years ago

These folks are extremely accommodating! This stay...

These folks are extremely accommodating! This stay was the main reason for a trip to see a doctor for some mold issues. So I had some picky requirements. The room could not have any perfumes or fresheners. The linens couldn't fabric softeners, scents, smells, etc. Any AC sucks the life out of me, so I had to have a door that opened to the outside. And even though I did a bundle on Travelocity they worked with me every step of the way! The room was large, king bed and faced the inlet bay of Newport. And man...it was quiet. Be advised it is on the flight path of John Wayne Airport so you can expect a wake-up call at 7:00 a.m. sharp... :) .All the employees bent over backward to make sure everything was taken care of.
The only drawback was the Shor restaurant and the waiting time for service and meal. And it was a bit pricey. I am not used to eating at resorts so maybe that is the way it is. But it certainly did not take away at all from the rest of it. Resort feel in the middle of the city..very cool!

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