Liberty Mutual, my homeowner s insurance carrier, ...

Liberty Mutual, my homeowner s insurance carrier, arranged for Tito Soto of Alacrity Solutions to be the insurance adjuster for my claim. I called and confirmed the appointment with him for 4:00 pm on 8/13/2021. He never showed up and not even a courtesy call or email! I called and texted his cell phone and no response. In fact, his voicemail box was full and would not accept messages. I left work early in order to be home in time. What kind of person conducts business by completing blowing off his clients and goes around with a full voicemail box. It takes at least 100 voicemails to make a cell phone full. Completely unprofessional!