We used their service after locking ourselves out ...

We used their service after locking ourselves out of our new house. We were quoted a price and general timeline for arrival over the phone. He arrived well before his estimated time, despite being located across the city. Within around 10 minutes, he had the door unlocked without damage. We were ultimately charged exactly what was quoted over the phone, which was extremely reasonable given the urgency of the call. Hopefully never have to, but would use again without hesitation.