Terri Trovato

Review of Hotel Pennsylvania

If I could give it 0 stars I would. I can't believ...

If I could give it 0 stars I would. I can't believe they had the guts to put someone in this room. First of all, there was no lock on my door, the bed was torn up and covered in ROACHES, the bathtub HAD NO TUB...it was a rusted bottom with no floor, the walls were covered in scuff marks PLUS A BULLET HOLE, the windows were filthy and no light could make it through---on top of which, they had the nerve to say "Free Wifi" when they charge $30.00 a day for it, make you pay a mandatory fee for the facilities, and have just the worst customer service ever. I walked to the front desk and instead of a "Welcome to Hotel Pennsylvania," I got "What's Up?"

The WORST hotel I've ever been to in my life. I didn't even bother to unpack before I grabbed my things, demanded a refund (which I still haven't received yet) and ran for the nearest exit. TERRIBLE HOTEL!