G Miller

Review of Veterans Health Administration...

I went to VA NY Harbor Healthcare today and was tr...

I went to VA NY Harbor Healthcare today and was treated rudely by information desk and then medical files area. I was seeking information on my grandfather (deceased WWII vet) for which I had proof that I was next of kin (I also had documents from NPRC referring me to the VA for additional medical info they did not have), but the woman at the info desk told me I needed a POA which was false (needed only for third-party inquiries) and stated rudely that I wouldn't get any information without it. Then sent me down the hall to speak to another rude person who basically told me he didn't know where I would have to go to get my information but it wasn't there. For the record, no one wants to ever hear "AS I TOLD YOU!" when seeking help. Neither was any help or made any attempt other than to send me away. If employees there don't want to work with the public or even attempt to help them, then they should go look for a back-office job. Simply horrible.