Alicia Morganti

Review of AMP Security

Horrible experience! We were told that as a promo...

Horrible experience! We were told that as a promo house we would get all equipment for free and if we ever moved we could leave the equipment for the new home owners and they would install new equipment are our new house. Well we moved and guess what, it was all lies! They wanted the old equipment back and since we didn't take it they wanted to charge $200 to have new equipment installed, I stopped them there but I assume there would be more ridiculous charges AND our contract would be renewed for another 5 years! It makes absolutely no sense that we would have to renew our contract, we were just trying to transfer our service!! Of course I talked to three different customer service reps and got different answers from each of them. It was also VERY unclear we were going into a 5 year contract when we signed up, some sales guy shows up at your house and you sign contracts over phones where you can't read the fine print. I was shocked to find out we were in this contract and that it would cost $1250 to cancel it! $1250 REALLY DON'T YOU THINK THAT IS EXCESSIVE!!! I finally got so feed up with the lies I paid the $1250 to cancel the contract. Never will I go back or recommend this company to anyone!!! In my opinion it is a very shady way of doing business. Just seems like a money hungry company and I want no part of it!