Phil Hannon

Review of Pugi Of Chicagoland

Pugi Hyundai has had my Genesis for almost 4 month...

Pugi Hyundai has had my Genesis for almost 4 months now with no end in sight. Yes, 4 months. They keep promising that the part will come in for my 2015 Genesis and have only provided me with the cheapest car on the lot while they take their time. I contacted corporate Hyundai after several months and they agreed that this was not right and promised to compensate me financially and provide me with a larger car while I waited. They then told me they would get back to me the next day. They never did. Warning to anyone looking to buy a Genesis. A Genesis is still a Hyundai... it doesn't compare to Mercedes, BMW or other Luxury cars. They will try to tell you it compares but wait until something breaks down.

Note to Pugi, it looks like you regularly respond to reviews. I challenge you to contradict my experience.