Jordan Vasquez

Review of Executive Kia

UPDATE (April 20, 2019): I have downgraded this to...

UPDATE (April 20, 2019): I have downgraded this to two stars because their online service appointment creation tool is absolutely horrible. This is the second time now that I have scheduled a service appointment online where the appointment was never created on your end. I live a decent distance away and this needs to be absolutely resolved. I even receive confirmation emails and text notifications notifying me that my appointment was created even when it was not! I had to call in to check and sure enough they had no record of my appointment request in their system. This absolutely needs to be fixed or removed as an option on your website as it creates a bad experience for customers.

The customer service here is absolutely superb. Top notch service and vehicles here!