Paul Schmidt

Review of Tasc

I have had to Fax items to them multiple before ac...

I have had to Fax items to them multiple before action is taken. I call them and they cannot find what I fax d, but my fax machine shows the items went thru!!! When I call them, I always end up talking to someone is clueless. Them I am on hold for 10+ mins. To find I was transferred to the wrong person. So transferred again and on hold for another 10+ mins. Then this person puts me on hold again so they can talk to their support staff. When I get an answered, it always requires more work on my part to resolve their mistake. This has happened to 3 times in the last 6 months; which is the only time I have needed to call them. So this is their norm. Extremely poor customer service. Because of this I will most likely not enroll in my company s flex plan next year; the little I save is not worth the headache.