We are January 28, 2019. I am from the class of 20...

We are January 28, 2019. I am from the class of 2017/2018 and I still have not graduated while my current school asks me.
The administration is unreachable, each person to me switches to another, I have no answer to my emails, I tried all the numbers available on your site or my extra net!
I do not have time to go to your school so give me a solution.
Who do I contact for answers?