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Review of Hendrick Honda Charlotte

HORRIBLE buying experience! I purchased a used ca...

HORRIBLE buying experience! I purchased a used car from Hendrick Honda on South Blvd, the WORST mistake I could have made. As a result of purchasing ONE car from this place, I have THREE hard inquiries on my credit report! The finance guy, Dorian denied it could have happened. I showed him, he then gave me some lame reason why it happened and told me "inquiries do not have much impact on your credit". it does not matter the significance of the impact, this is unacceptable! The car I purchased has crazy buff swirls in the paint, was not properly serviced before I was given possession. As I was signing my paperwork, the salesman told me he was having the car serviced. Well, upon completing the paperwork, I was told the service department was closed and I would need to bring the car back a different day. This is only the beginning of the many issues I have with Hendrick Honda. Once the deal was done, papers signed, the staff was not interested in my concerns...on to the next! The end result is, as a result of my horrible experience with them, I will never buy another car from them and when asked where I purchased my car, I tell them and quickly inform them of my experience. I do not want anyone else to have their joyous occasion overshadowed with the ineptness of Hendrick Honda staff!!!