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Kristina Hargis

3 years ago

I really love Allstate honestly, but this has been...

I really love Allstate honestly, but this has been far one of the worst locations I've been to. Both the front desk ladies didnt even look up to greet me, I had to ask to see an agent. When I did, the lady quickly ran over my policy change, didnt explain anything and booted me out the door.

I was at this "location" before they moved and had no problems, really loved my agent. These guys are something else since they moved.

UPDATE: I found a cheaper policy somewhere else (more than $500 in savings) and I looked up how to cancel and Allstate's website says to CALL AN AGENT. when I called I did not get my answer, and was told to just look online to fil out a cancellation request.

These people are unprofessional, and unknowledgeable. Stay away from this location

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