Chase Renee

Review of Silver Star Mountain Resort

As much as I want to say that my friends and I had...

As much as I want to say that my friends and I had an good trip, this was actually such a frustrating experience. Silver star itself had great snow to ski/board on; however, the Silver Star Resort hotels tainted our experience beyond comprehension. After we checked out, without any warning, the Silver Creek Lodge charged us with room damage for $700. The accommodations manager at Angeline had a terrible, unhelpful attitude when we consulted the hotel. Not only was she in any way not willing to help us sort through the issue, she pushed all the responsibility onto the other manager in the hotel, and basically denied anything we said with a flat, almost hostile, attitude.
We were pretty responsible guests; we even let the dish washing machine run when we checked out, and made sure all the garbage was cleaned up. It was a really disappointing experience and makes me never want to visit Silver Star again. If I could, I would give 0 star reviews, but I can't.
I'd highly recommend find somewhere else if you want to have a good time, and not feel like prisoners in jail waiting to be accused by staff.