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Samantha Spiecker
Review of AMP Security

3 years ago

Was told from a representative that I was going to...

Was told from a representative that I was going to be able to cancel this service at any time when my home became a show home for the amp service in our neighborhood. I have been with them for a year and am moving and called to cancel and was told a member would call me back in 1-3 business days. About 6 or 7 days later I decided to call again and finally got a hold of the people that cancel the accounts. And then was told I am now having to pay the 1800 cancellation fee or continue my service pay for them to move it with a 200 fee to move and then continue my service for 4 more years. I just would have really looked at the contract instead of just listening to this representative. Just added more stress to my move.

I would have never done this if I was not assured many times that I would not have a fee and could cancel. I will be canceling the minute this is done and will not work with them again. Please make sure you read everything and listen to everything because the representative are just trying to suck you in and you will be also looking at a big pay day for them.

Absolute worst decision I have made.

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