Michael Aussie

Review of Hermitage Homes

I used Hermitage for my investment home. They wer...

I used Hermitage for my investment home. They were great during the build. Great communication. No issues.
HOWEVER once the house was complete their warranty section have been woeful. Not answering emails. Deflecting all questions when things have been found post delivery. They have expected me to chase their suppliers to make warranty claims. They have rejected everything, with no communication.
I would NEVER use this company again.
How you support your product and treat your customers says a lot about a company.
VERY VERY DISAPPOINTED.
Please feel free to contact me if you need clarification. I'll gladly take the opportunity to expand on how shithouse they have been.

NOTE = TWO OF THE THREE 5 star ratings are unreliable .. one person is an employee of hermitage, the other a Real Estate Agent. ...