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Deepak Aggarwal

3 years ago

Don't fall for their low rates. They are a company...

Don't fall for their low rates. They are a company who will provide zero support after taking your money.
I was filing with them for 6 years. Last year also I filed with them and then again I had to file an amendment. After taking payment these people disappeared and I had to follow up for 4 months to get my amendment filed.
There is no escalation contact for these crooks. Even if you try to contact anyone, first you need to wait 15-20 mins to get your call answered. Even if someone picks your call they will give all sort of assurances and excuses except the resolution to your problem. I also worte a email to their owner Sumit Panjabi witout any response to my problem.
I lost a lot of refund amount I was entitled to from the state Government last year and due to incorrect return filing from AOTAX EXPERT(so-called) team I ended up losing my money. That was my last day in USA and the response to state department had to be post-marked the next day in order to get refund. These crooks didnt bother to look into my case and I kept calling throughout the day(along with packing my stuff for travel) without any resolution. Ultimately I ended up losing my hard-earned money!!
While filing your return these people say that we'll provide complete support for your case, but when it comes to actual support, they disappear!! No matter how many times you email/call them, you'll end up receiving assurance emails without any resolution
I would recommend to look for a genuine tax filer rather than these unprofessional thugs who will disappear with your money.
I also noticed they doesn't have any setup in US. Rather they are masking all calls to appear coming from USA number. Means even if they run away with your money, you cant chase these frauds

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