It was a disappointing staying experience for us s...

It was a disappointing staying experience for us staying at Snow Valley after we booked it up seeing it's so high number of reviews. I will start with the pros and cons and go in more details after that.

Cons:
- Not worth the money we paid. We paid the money for a premium hotel in that area but the amenities were just poor (explained below).
- Very old build of the entire hotel, it's in a bad need of a complete renovation.
- Beware of their "Centralized heating" caption. It didn't work at all in our room (even after complaining they couldn't do much). Also as per management, it only runs for 5 hours from 7 to midnight.
- The rooms are not sound proof! On the christmas night, there was music being played in the adjoining room. On complaining about that, the manager said that the guest are enjoying and they can't help much on that! We were totally shocked hearing this!
- The given electric heaters were pretty old and badly maintained and were not heating the room at all
- Table tennis and pool table were all broken and impossible to play on.
- They claim they have Internet - but believe me the internet is really terrible. We stayed on our 4G - it had a better bandwidth than the broadband provided.
- Cable on TV had a very poor reception

Pros:
- The food was good, served hot with a good variety
- They had a common verandah which had a good view of the hills.
- Close to the Mall road

We had high expectations with the price we paid for the hotel but we were totally disappointed seeing the carefree attitude seen of the staff of the staff. I wanted to write this review so that others are aware of the promised and actual amenities to be expected from the hotel.