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david brueck

3 years ago

DO NOT use these guys for Nest products. They are ...

DO NOT use these guys for Nest products. They are supposed to be "Nest Pros". This guy walks into my house, Literally just looks at my Nest Thermostat and tell me its bad, without even touching it. I explained what the "Nest Senior Agent" told me to tell him what he should look into. He looked at me again and said, "Nope, if the wires are hooked up right. The Nest is bad" Then he asked me if I would google the error my nest is giving and print it out for him before he left? He charged me $50 for looking at my wall and leaving. Called Nest back after he walked out, they said I have to get someone else who will look into the issue that I explained to the YES serviceman that refused to do it. If I could give 0 stars I would have.

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