John Hardin Review of driversselect
DONT WASTE YOU TIME HERE!!! 3 days I'll never get ...
DONT WASTE YOU TIME HERE!!! 3 days I'll never get back...worst car buying experience I've ever had. My salesman was "new" and had no clue how to sell a car and provided misleading information that most would have believed...I almost did. Luckily for me, I brought along a friend that works at another dealer, just to make sure I wasn't getting screwed over. That decision alone saved me thousands of dollars!
After 4 hours of ridiculous negotiations, we finally agreed to terms, but it took a sales manager getting involved for that to happen. I was told the truck was being detailed and gassed up for me, that's why we were supposedly waiting another hour after the deal...but, after driving off the lot it was obvious that the truck was not detailed and only had quarter tank of gas!! Shortly after, TPMS light comes on (Tire Press Systm) and front tire sensor isn't registering PSI...truck is noticeably pulling left and vibrating over 70mph. At this point I'm furious....and then I notice a nice big crack in the windshield that wasn't caught before! How does a new truck get sold in this kind of condition?!! It was too late in the evening to deal with anything at that point, so I had to drive the almost 2 hours back home, just to come back the next day.
After speaking with customer care, I drive back the next day to drop off for repairs....This is not what anyone wants to do the first day they buy a new truck! They give me a rental that smelled like cat piss and told me to come back the next day...again, I don't live close at all! So, I come back the next day and was told everything is repaired....but when I looked at the truck, the windshield was still cracked!!!
This dealership wasted 3 days I'll never get back and never once took the time to compensate me or offer anything at all for their mishandling of this situation. If you want a reliable vehicle, knowledgeable sales staff and quality customer service....DONT COME HERE!!!
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