Bob H Review of citizenM
This is a high-tech and funky hotel, fairly conven...
This is a high-tech and funky hotel, fairly conveniently located but which lacks nothing in human personality. The staff are best described as forward and lively, expect to be engaged by them with little or no prompting. Check-in is electronic via self-service touch screen, but the keen staff are immediately there to ensure you are comfortable with the process. You can add extras like breakfast to the bill at that point. You make your own key and head up to your room.
The rooms are modern 'pod' rooms in which everything is in the one space but that isn't to say the rooms are small, they are surprisingly spacious, but they are clearly modern and efficiently designed. There is essentially no furniture and the toilet and shower are actually in the room. Fear not, there are smoked glass screens to protect some modesty when using the toilet but none for the shower. Not a room to share with someone you're not very intimate with. That said the rooms are clean, tidy and complete. The bed is built-in, attached wall-to-wall and to window! Everything is controlled by touch screen iPad, from the lighting brightness (and colour moods) through to the curtains, the temperature and especially the TV. But it is all simply laid out once you realise.
The nights sleep was comfortable apart from one big annoyance, the sounds of the building, in particular the waste water pipes, was very obvious and almost intrusive. I think people avoid flushing after late hours because they realise how it will affect others, but first thing in the morning you hear the thunder of toilet water.
Food is mostly self-service, the dinner selection didn't appeal too much to my mood that night but had it been another day I might have tried more. If you want a proper dinner you probably would be better off going out. The bar is lively and the staff add to the atmosphere, but there is another section where you can get away from that.
Breakfast (as well as dinner) is in the bar, the staff interactive again, and the selection is modest but adequate. It could certainly be better value than it is, I've paid less and got more at other, more expensive hotels.
Check-out was simple enough and the experience complete. I would stay again, especially if the breakfast was cheaper. I would say it is for singles and couples, probably professional people more than older couples. It would be a stretch to say it was a romantic venue, but it depends on how youthful your being or how classical you like your romance. I don't think this is a place for families with younger children and I probably wouldn't bring babies.

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