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Debbisue Stuchen

4 years ago

Doug was the service rep. who helped me. He was ve...

Doug was the service rep. who helped me. He was very helpful and explained what had to be done ( I took my car in due to a recall ). He told me it would take an hour to an hour and a half, I told him that was fine and that my boss was going to come and get me. He told me to hang tight before I called my boss for a ride and he went and talked to someone, he came back and said they would be done in 30 minutes if I just wanted to wait. Well, they were done in 25 min. TOTALLY AWESOME!!!! Chapman Dodge is very fortunate to have Doug working for them. He was so kind and knowledgeable, he met me at my car door when I first got there, he came and got me when they were done and walked me to my car, which was running with air on, again TOTALLY AWESOME!!!!!!!!!!

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