This is great location hotel but poorly managed. F...

This is great location hotel but poorly managed. Found frustrated customers at front desk every time arguing with staff about their dissatisfaction. This hotel has three elevators which are very slow and break down easily. Some vending machines never accepted cash during my stay. Elevator floors were stinky. Check-in Time is 3 PM. I didn't expect room cleaning staff still in hallways after 3 PM with cleaning carts and garbage bags hanging there.

On check in , staff didn't explain about elevator, wifi, breakfast etc. Breakfast was included in my reservation which was denied by front desk. (Later they adjusted it by issuing vouchers).
At Rain Restaurant, staff frequently did mistakes issuing wrong customers bill with wrong card. They ran out og Breakfast food by 8 AM (Breakfast Time is 6 to 10 AM)

Only satisfactory thing was Room ! Room was clean and had good comfortable bed/pillows.

In a nutshell, I will never book this hotel again. Not happy at all !