Stacie Crake

Review of The neuromedical center clinic

The neurosurgeon I consulted with was great and hi...

The neurosurgeon I consulted with was great and his staff was very accommodating and helpful. The entire rest of the contact I've had to deal with from scheduling, billing, and pain management side is TERRIBLE! The staff is unfriendly, very cold and only cares about getting money instead of handling a patient with issues. This is obviously the most important thing to this facility to charge for services up front for people regardless of any circumstances. I absolutely could have paid for the procedure I was scheduled for up front and handled the refund owed to me later but I ultimately made the choice to pay for services elsewhere with a more reasonable and friendly staff out of principle for the service and treatment by staff I was given on many occasions in speaking to this side of the facility. NO ONE in pain deserves to be treated so coldly, I do not recommend this facility and hope to save anyone from the circus of dealing with the most unfriendly representatives before you even make it to the first consultation for pain management.