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Smit Marvin

4 years ago

I received my first auto loan statement a month af...

I received my first auto loan statement a month after I purchased my truck and four days after it was due. So i went online to pay it and the website they provided sent me to an advertising site, so I googled the bank name and went to the website, then finally found the loan payment section. I clicked the loan payment button and entered my loan number and it said it wasn't registered to the site. Finally I wrote a brief explanation to the customer services department explaining the situation only to have it rejected because i used to many letters in the text. I would love to meet the monkey who runs this place.

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