C.E. Kaiser

Review of Cedarbrook Lodge

This place just ruined my entire trip. I needed i...

This place just ruined my entire trip. I needed internet for a presentation. There wireless was 1.5mbps and made it impossiblefor me to present. I tried my laptop and backup laptop. I switched rooms everything was down. The response was because of covid they don't have an IT guy. What a cop out. I thought this was a business hotel. I asked for a ethernet cable and 20minutes later I had to call back for a status update. Then they brought me some 1foot piece of junk that was broken. I ordered sparkling water lemon and lime. The brought me three bottles of still water and icecream. Then when I said i ordered sparkling the guy said oh we don't have that. So why when I was on the phone did you agree to bring it to me. There is no valet on staff. They have done nothing right like the most incompetent last 3hours ever. My team usually stays in this hotel but they can no longer meet basic needs so we will no longer stay here.

I just found out they fired their IT guy and no one has access to the router. Seriously, you all could find the funds to keep around the guy that keeps your internet working. Terrible decision making by Bryon Pihuave.