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robert vansolo

4 years ago

I picked this hotel because I thought it would be ...

I picked this hotel because I thought it would be a little nicer than a regular IHG Express. I am paying more than at an IHG Express. But I am a bit disillusioned. I arrived and the team receiving me was all lackadaisical. They did not know where the luggage carts were and did not offer to help with luggage. I did get greeted as sn Elite member...but no "points or water" were offered, which typically they are. The room was - like the rest of the hotel is - without the sparkle you get at your regular Crowne Plaza. Try the Crowne Plaza in Manila and you will know what I am talking about.
I enjoyed the indoor pool. It was heated. And there was a moment when I had it all to my family and myself.

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