J

They used to build good saws. The company no long...

They used to build good saws. The company no longer stands behind there product. I am in the landscape and tree service and used Stihl saws exclusively until last year. I purchased a new saw that lasted five minutes. They blamed me for using bad gas and refused to pay for repairs or to replace the saw. I called the corporate headquarters and explained to them that I didn't even add gas before the saw stoped working and that it was still on the tank that the dealer filled before selling. They still claimed that is was my fault. Since then I bought a 2 Chinese chainsaws that work just as well for a fraction of the price. This makes sense after finding out most Stihl parts are produced in China anyway. Wish people still cared about the products they sell as much as they care about profit margin.

Comments:

No comments