Awful, awful service would give -100 stars if I co...

Awful, awful service would give -100 stars if I could. I was conned by Macy's today. I placed an order for same day pick up, customer services admitted fault that they had put the order under ship-to-store to arrive several days later. They had the item at the store but refused to let me pick it up unless I paid them the full amount again, which I couldn't afford to do. Super shady. 2 hours later customer service had called the store manager (apparently it was at the store manager's discretion whether to let me pick up what I'd already paid for?!) who also refused what shouldn't have even been a question. So they have ruined the special event for which I placed the order, wasted hours of my time, and are guilty of false advertising. It would have been such an easy fix but they just don't value their customers. Do NOT fall for their con if you need something same day!! I doubt I'm the only one they've pulled this with, so stay away!