Ronald Haker

Review of Vandergriff Acura

Willie came outside to meet me and to find what I ...

Willie came outside to meet me and to find what I had in mind. I told him I had two Taiwanese friends with me who were UTA students and were new to the area and needed good advice on a used vehicle. Willie asked about the mfr, style and price range each gentleman had in mind. He researched the inventory and found a car that might fit both of the men. He explained the car was still to go through the shop for cleaning. After driving the car, one of the men had found the price listing on the internet, and he inquired if that was still an accurate price.
Willie and Steve Crain had treated both men with dignity and respect at every level. This is something highly prized in the Asian societies. My friend immediately purchased the car at the price listed requesting only that two mechanical issues be addressed on the car. Willie and Steve agreed to that and put it in writing. The electrical power was out, so the purchase could not be completed until the next day when the car was completely ready to drive away. My friend Ming was very anxious to get behind the wheel of his new car. I have asked Willie to continue helping me locate cars for any of my Asian friends. Every part of the purchase was simple, comfortable, explained completely and all questions were addressed.
I must note that we had just come from Vandergriff Honda where the sales force (force is the accurate description) was not courteous and wanted to push a substandard vehicle on one of my friends. It was an unpleasant experience.
Ron Haker