Check-in is completely disorganized and extremely ...

Check-in is completely disorganized and extremely inefficient.

There are no kiosks. Even if you have no bags to check-in you have to waste a ton of time in the line with everyone else. They get in very late, so you're standing around in a line with no workers.

Hainan has different lines both labeled "international", but one is for Hong Kong and the other is for actual international. The signs don't make this clear at all.

WiFi is complete garbage. They want either your cell number or for you to go to a "WiFi kisosk" to get a code.

No alcohol sanitizer after fingerprint scanner usage.