N

Neil Bartlett
Review of LittleBang

3 years ago

1. Some of your beers are seriously good. Eg Sludg...

1. Some of your beers are seriously good. Eg Sludgebeast.

2. However the way you treat your customers needs some tweaking.
We pre-booked for a large group table for the weekend and spent plenty of money on drinks and food. No one got drunk and everyone was well-behaved.
Yet one of your staff came to us and said we ve got two strikes and if we get a third one you will be kicking us out.
The two strikes were because on a couple of occasions we inadvertently stood and were told to be seated while drinking.
One occasion was for accidentally standing and drinking water. Another occasion was for standing and bringing the drinks up to our nose to smell the aroma.
We totally understand the stresses from this Covid new world and the fines you can get for not following the government rules.
However you didn t need to be so aggressive and threatening. We were not deliberately flouting the rules and a pleasant reminder was all we needed.
Hopefully you can treat your customers better next time. Thanks

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