Larry VanOtterloo

Review of Kinex Medical

What a joke, this seems like a total scam. I shou...

What a joke, this seems like a total scam. I should report them to the attorney general. I noticed on one of the many bad reviews that have been posted, the person that responds to the reviews, claim they have customer service reps 24-7. That's funny I just had to leave a message and it was 5:00 p.m. central standard time. I think it's companies like this that make health insurance so expensive and are breaking hard working families all over the country. I had an insurance claim over 5 months ago and am sure I have already been charged for something they are trying to charge me for again and claiming they don't have my insurance information, I don't understand how that's my problem it was provided at the time of service at the hospital contract them there the ones that I recieved any service or products from and there bill was paid by the same insurance company . I guess HIPPA alows the hospital to share my info with a medical supply company? I have given them my insurance over the phone told the lady to send me an email so I can respond to it since I was driving while talking to them, I have not recieved anything from them ( Yes I checked junk and spam folders.) Then when I call and they ask me for my account number they supposdley cant find me under the account number thats on their bill. Seems like they are trying to fish for information......or that people that work there are incompetent.