Kamala Schuster

Review of Exempla St. Josephs

I also had a HORRIBLE experience with the financia...

I also had a HORRIBLE experience with the financial staff. The doctors seem fine, but they don't inform you of costs. I was advised to get an injection in my knee, and I assumed it would be the same cost as a cortisone injection I had earlier. WRONG! I got the bill, and the injection was 4 times as much $1300. When I told the finance department that I was not informed this injection would be so costly, I was readily dismissed. Actually, I was told they would review it, which they did, but to no avail. They do NOT care about the patient/customer; they only care about making money. My advice: If you can get health insurance elsewhere, do.