Sales person and sales manager were very unprofess...

Sales person and sales manager were very unprofessional. They don t care about your need and deny their words. Specifically told the sales person my lease ends on the 23 of December, he said they will order it(white with red leather seat), and should come about the time. I said okay I can wait, so I gave deposit on the 21 of November. 6 days prior to my lease end, I had to contact the sales person to find out when my car is arriving. He told me someone else is taking care of my case and told me the car will come January 10 the latest. If I knew I had to wait until January, I wouldn t sign the contract at all. Anyway, the manager said it s not their problem because they didn t write on the contract promise me that it will be delivered on the 23. Everything that the sales person had told me has nothing to do with the lease agreement. So I took a red with black leather seat instead. Then I got my new 2020 red Rdx on the 19th of December and they gave me a fully scratched key which looks like it s been used for a year. I asked for a solution, manager said it s not their problem again! Every question I asked, they reply with a not their problem. I understand it may have some scratch, but looking at the key, it definitely has been used for a long period of time. I know this review is not going to do anything because nobody from Acura cares about a customer already got a car. I m just really upset and I truly want others to know about their attitudes towards customers. Pictures below is exactly the key when they hand it to me and told me this is brand new.