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Gregory Smith

3 years ago

I was very disappointed with service at Mija Canti...

I was very disappointed with service at Mija Cantina. Mainly the management staff.

A group of friends were in town and wanted to grab a bite to eat and some drinks. We decided to give Mija Cantina a shot. Being a local I should have known better than to take them to a Faneuil Hall (tourist) restaurant.

We ordered a round of drinks and some tacos. As the waitress brought over our drinks she spilled the entire tray on a member of our group. As unfortunate as it was, these things happen. We accepted her apologies and did not make a big deal of it. She brought over another round and said our drinks would be taken care (i.e. paid for).

When we received our bill we were surprised to find that the drinks were not taken care of. Our waitress said we would have to talk to her manager and sent him over. He was among the most rude managers I've ever encountered. He said the drinks that were spilled were taken care of, not the ones we drank. We argued with him to no avail. Meanwhile, a member of our party wreaked of various alcoholic beverages and was still sopping wet.

The manager's attitude was confrontational, rude and completely unacceptable in a service establishment.

I've learned my lesson and will not steer any of my friends, guests or random tourist I meet to the Mija Cantina.

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