Regarding health care, if you wish that your love...

Regarding health care, if you wish that your loved one is yelled at and verbally abused by the nursing supervisor, this is the place to go. staff is so forgetful when it comes to realizing many of the residents have memory issues, so some staff resorts to yelling at the residents as a way to get their short term memory to work better. I came in to visit my mom on multiple occasions and found the tray of food and thinkened fluids thrown in the garbage.
My mom was sent to the hospital quite often for dehydration and kidney malfunction because she was not given fluids. It was too inconvenient for the staff to go in my moms room and assist her with drinking fluids. My was a full assist.
My mom was rarely repositioned, possibly once or twice during the six or seven hour visit with mom. My mom laid in bed constantly, so became contracted from lack of movement.
When the administrator of healthcare decided I was not allowed to visit my mom in her room, because I would witness all the issues, probably due to lack of staff. The administrator insisted that I visit with my mom in a public area. While visiting with family, my mom would sit in her wet diaper in the geri chair for hours, while her skin burned, because it was too inconvenient for staff to remove my mom from the geri chair and change her diaper. My mom was a complete assist to the bathroom.
Oh yes, may I mention this again, I, my moms youngest child and a registered nurse and my moms youngest grandchild was restricted from visiting my mom in her room unless specifically supervised by administration. I was forced to sign a piece of paper taking away my right to visit with my mom so I may not fully witness the inconsistent care given to my mom. Very stressful for family.
My mom did die, could it have been from lack of care or lack of food and fluids. Maybe so. Think twice

I would not waste a minute speaking to Ann Hay. I attempted to have a conversation with her while my mother was alive and she was just a pompous, self-righteous, egotistical, Smug and arrogant individual. Definitely was not open to constructive criticism and there was plenty of room for improvement regarding that nursing home.
The administrators did not want to hear it. they were in denial. Nursing staff would complain to me regarding the shortage of nursing staff at the facility.
Their bottom line became my mother's neglect. My mothers dead thanks to the lack of care from a 5 star facility.