Anthony Christophe

Review of Mark Miller Toyota

The used car department from the sales agent (Sama...

The used car department from the sales agent (Samantha, Don (not sure of his position but he has the worst Interpersonal communication skills I have ever encountered in a professional capacity) and Mr Daniel James (Used Car Manager) turned out to be a disappointing experience. After I got locked into the financial agreement, Samantha neglected to tell of the weatherstripping that is missing along the top of the truck, the many dents also in the top of the vehicle. I asked for paperwork to show me what had been done to the truck prior to posting the vehicle online for sale (oil change, tuneup, wheels aligned, etc) to determine what I planned to do in terms of upgrading. No one was willing or able to help me and after trying to reach Mr James (who has yet to respond to any of my calls in over 3 weeks), I was sent a clear message that Mark Miller Toyota is only interested in selling cars and once your name is on the dotted line , you re screwed!!! If you are looking for a Toyota, do yourself a favor and make the trip south to Karl Malone.....staff there are so much more acccommodating and they return phone calls.