WORST MOVE EVER!!! I did a military move with them...

WORST MOVE EVER!!! I did a military move with them a month ago. My move coordinator horroriable. He was never there when I need him and would never return my calls. The guys who moved my furniture was great. Even though I had two pieces of my furniture that was damage. It took me almost a week to get my furniture after the date that it was due to arrive at my new places. The worst thing is that once the move is over, a representative calls you and tell you to give them all 5s on the Post-Move survey. Them knowing that the survey might affect their business with the military, they offer you some cash incentive if you give them all 5s.