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**I will never trust this dealer again.** I've bee...

**I will never trust this dealer again.** I've been going to them for years for my Sienna, and poured THOUSANDS of dollars into this car. Now I don't know if all the breakage was their fault! My last visit was the final straw: I brought it in for an inspection and oil change. I also pointed out my key remote wasn't working, and wanted a quote to fix it.
Well, hundreds of dollars later, they told me the inspection was fine but the key remote would cost $275 dollars to fix. I said no.
My husband went online, and after watching a 30 second tutorial on Youtube, was able to reprogram the remote. It wasn't broken at all, it just needed to be reprogrammed, and for that they would have charged me $275 bucks!
A week after the inspection my A/C broke. Husband looked under the hood, and lo and behold, the radiator coolant compartment is EMPTY. Then he looks under the car, and a panel down there is loose and about to rip off.
I take the car back to the dealer, and the guy tells me the guy doing the work "overlooked" the coolant. Excuse me? I pay all this money for an inspection, and he "overlooks" something that basic?
Here's the kicker: a few years ago I needed THOUSANDS of dollars of repair work done because my radiator broke. Now I don't know if that happened because the guy "overlooked" the coolant that time, too!
He said the panel came loose because I went over a bump and "this happens all the time." I see: so Toyota cars fall apart all the time because they can't handle being driven over bumps. Uh huh. I'll be sure to tell that to all my friends looking for a new car.
No apology over the key remote quote. No apology over anything, in fact. Just an admission of something being "overlooked."
I have a feeling they broke my A/C, but since I can't prove it, there's nothing I can do. But I will NEVER TAKE MY CAR BACK.

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