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Took my wife to your facility to be treated for a ...

Took my wife to your facility to be treated for a bit and I was not allowed to go into hosiptial due to covid I do not understand why not it was not a covid related system.and further more while in er doctor/nurse said they were going to give her an IV drip she waited all night to be moved to a room and here IV the doctor and nurses could have given her the IV while In the er waiting for her room and may not have to still be in your facility. I also would like to know why when I asked for more infro. On my wife I was told the nurse would be with me shortly.i would like to know why your staff didn't conduct themselfs more proffesionaly.

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