The sale person did NOT bring the window samples. ...

The sale person did NOT bring the window samples. He did NOT put in the contract that the window in our master bathroom will be obsecured. We asked him several time before he left the house and he said the system doesn't have the option but he did put in the note. When the PM came, I asked the PM if the master bathroom will be obscured and he said no. I told him that the sale person said he noted so the PM went out to his truck for about 10 mins and came back said ok we'll give you an obsecured window w/ no extra cost. I'll make sure everything will be on the contract next time.
The sale person also didn't give us the whole estimate for All the windows. He also forgot about the door that we asked for an estimate.
The installers came on time w/ in the time-frame window. Took them about three hours to replace our four very old/rusted aluminum windows. The bottom window trim in the master bathroom was damage during the removal.
Over all the whole experience is very good. I will considder Power Home for our next home improvement.