Bromont, very beautiful mountain. However we could...

Bromont, very beautiful mountain. However we could only see 2 slopes and use two different lifts.

They only had 2 out of 9 lifts open the rest were broken or out of order (it was cold like -30 but in Tremblant and St-Sauveur all the lifts worked)

We were on vacation to ski, we had access to the mountain 5 to 7 hours in two days, no evening skiing.

The first day, the ticket office lady sold us the mountain passes (sun slope, the only one that was open on our first day) without telling us that it was the children's slope.

We spent almost 1 hour in Bromont customer service to try to get a refund because we only had 1 descent and obviously it was a children's slope and we are experienced skiers.

The lady in place was excessively cold, her service was poor and it was obvious that she did not want to lift a finger to help us.

After almost 1 hour of obstinacy, she finally decided to call her boss
(because obviously she couldn't make the decision from the start and instead of calling her boss she stubbornly persists)
Who offered him the refund without problem.

Second day....

We had to go back to customer service to get our refund if the mountain was not open ... The mountain was open, in fact only two go back up to the big mountain and they charge you the price of the full mountain be 70 $.
We paid $ 30 (difference between $ 40 bill he had to reimburse us and the full price for the big mountain)

All that to say we spent almost $ 3000 (hotel, restaurant, store, ski) for our stay in Bromont.
Badly spent money.
Next ski trip will not be in Bromont!